Intelligent Emergency Call.

Travelling with the best possible safety. During every journey you can rely on the comprehensive range of safety devices in your BMW. But, of course, the unexpected can still happen. If the worst comes to the worst, Intelligent Emergency Call automatically cares for assistance. So that things happen quickly when something happens to you.

Immediate assistance in an emergency

Intelligent Emergency Call.

Experience the film on this equipment option.

If an airbag is deployed, Intelligent Emergency Call automatically contacts the BMW ConnectedDrive Call Centre via an accident-proof telephone unit permanently installed in your vehicle independently of your own mobile phone. Specially trained personnel will then establish contact with you, inform the emergency services on your behalf and give you support by telephone.


To enable rescue services to promptly prepare the required care for those involved in the accident, a data transfer is performed to the BMW ConnectedDrive Call Centre, and includes the precise position of the vehicle to the nearest metre in addition to other data relevant for the rescue services, such as risk of injury, vehicle status, number of passengers, model and colour of the vehicle. The emergency call can also be triggered manually, such as if you need to summon assistance for other road users.

  • Availability:

    • only in combination with the Navigation system Professional, Navigation system Business, Radio Professional